Optimise Business Operations with Dynamics 365

100+ businesses in Australia and growing

Operations Insights

Businesses see better customer engagement with Dynamics 365.
80 %
Cost savings from CRM & ERP integration.
25 %
Faster decisions with business intelligence tools.
30 %

Businesses need more than just a CRM or ERP—they need an integrated solution that enhances sales, customer service, and operations. Microsoft Dynamics 365 combines CRM & ERP functionality with advanced analytics, automation, and AI-driven insights to help businesses grow and operate efficiently. 

We help  organisations implement and optimise Dynamics 365 Sales, Customer Service, and Business Central, ensuring they leverage automation, analytics, and workflow customisation to streamline processes and maximise ROI. 

Benefits of Dynamics 365 for Your Business

Boost efficiency, improve customer engagement, and drive smarter decision-making with Microsoft Dynamics 365. 

Increase Sales & Customer Engagement

Equip your teams with AI-driven insights and automation to enhance customer interactions and boost conversions.

Simplify Business Operations

Manage finance, inventory, and workflows in one platform, streamlining processes and reducing costs. 

Make Smarter Decisions 

Use real-time analytics and AI-powered reports to make data-driven business decisions with confidence. 

Automate Workflows 

Reduce manual tasks with customisable automation, improving productivity and efficiency. 

Seamless Microsoft 365 Integration 

Sync with Teams, Outlook, SharePoint, and Power BI for a connected and unified work experience. 

Powerful Dynamics 365 Solutions for Better Business Performance

Improve sales, streamline operations, and make smarter decisions with Microsoft Dynamics 365. 

Dynamics 365 

Powerful, self-serve team engagement tools and analytics. Supercharge your managers & keep employees engaged from anywhere.

Dynamics 365 Sales

Manage your sales pipeline with tools designed to track leads and close deals efficiently. Get accurate forecasts and insights to drive better sales outcomes. 

Dynamics 365 Customer Service

Enhance customer support with automation and self-service options. Respond faster with AI chatbots and manage cases more effectively. 

Dynamics 365 Business Central

Simplify finance, supply chain, and operations in one scalable system. Automate invoicing, track inventory, and manage payroll with ease. 

Business Intelligence & Analytics

Get real-time insights into sales, finance, and operations with AI-powered analytics. Build custom dashboards and reports for smarter decision-making. 

Customisable Workflows

Automate repetitive tasks and improve efficiency with simple, low-code workflows. Set up approval processes and notifications without complex coding. 

Seamless Integration with Microsoft 365

Work smarter by connecting Dynamics 365 with Teams, Outlook, and SharePoint. Sync data across apps and automate everyday business processes. 

Why Partner with Kloudify for Your Dynamics 365 Solutions?

We deliver tailored, cost-effective CRM and ERP solutions that scale with your business, ensuring seamless integration and long-term success. 

Microsoft-Certified Dynamics 365 Experts

Our team specialises in designing and implementing solutions that fit your business needs, improving efficiency and performance. 

Seamless Deployment & Integration 

We ensure smooth integration with Microsoft 365 and Power Platform, so your systems work together effortlessly. 

 Automation & Process Optimisation 

We help businesses streamline operations with automation and data-driven insights, reducing manual work and boosting productivity. 

Ongoing Support & Training

With 24/7 monitoring, expert training, and continuous system improvements, we keep your business running smoothly. 

Our Process: How We Implement Dynamics 365

From understanding your business needs to deploying a fully integrated system, we ensure a smooth and effective transition to Dynamics 365. 

Initial Consultation 

We assess your sales, service, and operational needs to identify the best Dynamics 365 solutions for your business. 

Tailored Strategy 

A customised roadmap is developed to align with your goals, ensuring seamless CRM, ERP, and automation integration. 

Smooth Implementation

We deploy and configure Dynamics 365 tools, streamlining your workflows and enhancing productivity.

Ongoing Support & Optimisation 

Our team provides continuous monitoring, training, and updates to keep your system running at its best. 
 

Case Studies

Powerful, self-serve team engagement tools and analytics. Supercharge your managers & keep employees engaged from anywhere.

Guardhouse – Migrating from GoDaddy Email to Microsoft 365 for Enhanced Security and Flexibility

Strategix Training Group RFFR Compliance: Microsoft 365 Migration and Cyber Security Transformation

Revolutionising Child Safety & Disability Services with Digital Transformation

Questions about Microsoft Dynamics 365?

Dynamics 365 is a cloud-based platform combining CRM and ERP functionalities with AI-driven insights. It helps you manage sales, customer service, finance, and operations in one place – streamlining processes, boosting customer engagement, and supporting data-driven decision-making. 

Dynamics 365 is highly scalable and modular, making it ideal for businesses of all sizes. Whether you’re a startup focusing on sales growth or a larger enterprise handling complex supply chains, you can choose the specific modules and features that best fit your needs. 

Dynamics 365 seamlessly connects with Microsoft 365 tools like Teams, Outlook, and SharePoint, as well as Power BI for analytics. This integration unifies your workflows – improving collaboration, automating manual tasks, and centralising data across sales, service, and operations. 

Yes. By consolidating CRM, ERP, and analytics capabilities in a single platform, Dynamics 365 helps eliminate redundant systems and manual processes. This unified approach can reduce operational overhead, cut IT expenses, and optimise resource allocation, resulting in significant cost savings over time. 

Dynamics 365 includes AI-driven sales forecasting, customer sentiment analysis, intelligent chatbots, and automated workflows. These tools enable you to eliminate repetitive tasks, improve response times, and gain real-time insights – making everyday operations faster and more efficient. 

Timelines vary depending on business size, complexity, and modules selected. Generally, we start with an Initial Consultation to define requirements, then develop a Tailored Strategy. After that, we handle Smooth Implementation and provide Ongoing Support & Optimisation, ensuring minimal disruption and a seamless transition. 

Yes. Dynamics 365 enforces enterprise-grade security measures – including encryption, role-based access controls, and compliance frameworks like ISO 27001 – keeping data protected. We further configure these settings based on your specific industry regulations and internal policies. 

We provide continuous monitoring, updates, and user training to ensure your CRM and ERP systems operate at peak efficiency. Whether you need help with troubleshooting, performance enhancements, or adding new features, our team offers 24/7 support and ongoing optimisations to match your evolving business needs. 

Costs vary based on the scope of your project, the complexity of required automation, and the number of integrations. A smaller, more standard deployment might start at around AUD 15,000 and take 4–6 weeks to complete. Larger or highly customised implementations – where extensive automation, integration with other systems, and advanced reporting are needed – can range from AUD 50,000 to 100,000 (or more) and may require several months to ensure an optimal fit for your business. 

Get Started with Kloudify’s
Dynamics 365 Solutions

Optimise your sales, customer service, and operations with AI-powered CRM & ERP solutions.